Privacy Policy

BACKGROUND:

Zzjimi Limited (trading awww.zzjimi.com) understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy and security of everyone who visits our website, and this is at the heart of how we operate.

www.zzjimi.com  (“Our Site”) will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy and your consent for us to collect data from you is required when you first visit Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

You are able to withdraw your consent or change your mind regarding the data we collect at any time, by going to your profile page or by clicking on the link in part 9 of our Cookies Policy.  

All users of Our site are advised to read the following documents:

 

1.  Definitions and Interpretation

In this Policy the following terms shall have the following meanings: 

“Account” means an account required to access and/or use certain areas and features of Our Site;

“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site.

“Cookie Law”  means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

Full details of our Cookies policy can be found here.

 

2.  Information About Us

Www.zzjimi.com is a Site owned and operated by Zzjimi Limited, a company registered in England, whose registered address is:

Zzjimi Limited
24 Wandsworth Road
London,
SW8 2JW
UK

Our Company registration number is: 11177571

You can contact us by:

  • Writing to us at:

Zzjimi Limited
24 Wandsworth Road
London,
SW8 2JW
UK

 

 

3.  What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

4.  What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

5.  What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

a)  The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 2.

b)  The right to access the personal data we hold about you. Part 13 will tell you how to do this.

c)  The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 2 to find out more.

d)  The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 2 to find out more.

           e)  The right to restrict (i.e. prevent) the processing of your personal data.

           f)  The right to object to us using your personal data for a particular purpose or purposes.

g)  The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

h)  The right to data portability. This means that, if you have provided personal data to  us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

           i)  Rights relating to automated decision-making and profiling.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 2.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

 

If you have any cause for complaint about use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, so please contact us first, using the details in Part 2.

 

6.  What Data Do You Collect and How?

Depending upon your use of Our Site, we may collect and hold some or all of the personal and non-personal data set out below, using the methods also set out below. Please also see our Cookies Policy for more information about our use of Cookies and similar technologies. We do not collect any special category, sensitive, personal or other data relating to children.

•          Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.

 

•          Contact Data includes billing address, home and/or contact address, email address and telephone numbers.

 

•          Financial Data includes bank account and payment card details.

 

•          Transaction Data includes details about payments to and from you and details of Listings.

 

•          Technical Data includes Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

 

•          Profile Data includes your (name), date of birth, username and password, search preferences, ‘Zzjimi Wish List’ profiles, your listings, interests, location, feedback and survey responses.

 

•          Usage Data includes information about how you use our website and services.

 

•          Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your ‘Zzjimi Wishlist’, ‘Zzjimi Diary’ and communication preferences.

 

7.  How Do You Use My Personal Data?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so.

 

Purpose/Activity

 

Type of data

 

Lawful basis for processing including basis of legitimate interest

To register to use our website

Identity

Contact

Profile

Performance of a contract with you

Necessary for our legitimate interests (to match profiles with events, activities, preferences and listings etc on our Site)

To process a registration request and take payments including managing payments, fees and charges

 

Identity

Contact

Financial

Transaction

Profile

Marketing and Communications

Performance of a contract with you

Necessary for our legitimate interests to take and make payments

To manage our relationship with you which will include:

Notifying you about changes to our terms or privacy policy

Asking you to leave a review or take a survey

Identity

Contact

Profile

Marketing and Communications

Performance of a contract with you

Necessary to comply with a legal obligation

Necessary for our legitimate interests (to keep our records updated and to study how users use our Site)

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

Identity

Contact

Profile

Marketing and Communications

Performance of a contract with you

Necessary to comply with a legal obligation

Necessary for our legitimate interests (to keep our records updated and to study how users use our Site)

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

Identity

Contact

Technical

Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

Necessary to comply with a legal obligation

To make suggestions and recommendations to you about services, events or activities that may be of interest to you

Profile

Contact

Technical

Usage

Marketing and Communications

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

 

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by e-mail with information, news, and offers on our services or of those organisations listing on the Site. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out at any time in the future.

We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to change your mind and opt-out at any time. Third Parties whose content appears on Our Site may use third-party Cookies, as detailed in our Cookies Policy. Please refer to our Cookies Policy for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy and cookies policies of any such third parties.

We use our unique Zzjimi SmartSearch© algorithm, an automated system for carrying out certain kinds of decision-making and profiling.  This is required to match user profiles with organisers of events and/or listings.  Our Site relies on this automated system.  If you do not wish for us to use this system then you should not open an account on this Site as our services could not be provided to users if we were required to provide them by ‘human intervention’ (i.e. have someone review the action themselves, rather than relying only on the automated method).  If you would like more information on how our automated system works then please contact us at admin@zzjimi.comWe would be pleased to provide you with information which is not business sensitive and does not compromise our business model or our Intellectual Property rights.

We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us at admin@zzjimi.com.

If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal bases which allows us to do so.

In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

 

8.  How Long Will You Keep My Personal Data?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

 

9.  How and Where Do You Store or Transfer My Personal Data?

We only store or transfer your personal data within the UK. This means that it will be fully protected under the Data Protection Legislation.  However, the organisers listing on our Site may well be outside of, and therefore store and transfer your data outside of the UK. User’s personal data is stored on our database, which is on our cloud hosting account. We use the Amazon Cognito system and SSL encryption to secure our user data. The database is kept entirely separate from the user's "identifiable" personal data. The system uses encrypted user keys to keep the two sets of data separate, thereby increasing the level of security for users in the event that one set is compromised.

 

10.  Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions:

a)         Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice;

b)         Service providers acting as processors who provide IT and system administration services. These providers will be bound by a separate agreement with us, which complies with the Data Protection Legislation, in order to protect the users’ data.    

c)         In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 9.

 

11.  Between the ages of 13 to 18 years old?

We are particularly committed to protecting the privacy and safety of children and young people between the ages of 13-18 years old. If you are between 13- 18 years old, please obtain your parent’s/guardian’s permission before you provide us with any personal information.

If you are under 16 years old, you should never agree to attend any activity/event or meet anyone from an organisation running an activity or event without your parent’s/guardian’s knowledge.

 

12.  How Can I Control My Personal Data?

In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes. When you first register we will ask you to opt-in to receive emails from us, you then always have the ability to opt-out of receiving e-mails from us, which you may do, by using the option on your Profile page.

We also give you the opportunity to receive email notifications specifically of your Wishlist results. You need to select this option to receive notifications. If you do not select this option you will need to check your Wishlist results regularly for yourself. You will find this option on your Wishlist dashboard.

You can also unsubscribe by clicking the 'unsubscribe' link at the bottom of any email received. 

13.  Can I Withhold Information?

You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow the collection of certain data.

 

14.  How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the e-mail or postal addresses shown in Part 2.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 28 days.  Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

 

15.  Changes to this Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. We recommend that you check this page regularly to keep up to date.

This Policy was last updated on 25th November 2020.